Refunds cannot be issued on the order of any reports under any circumstances, once it reaches the processing stage. Customers are requested to order carefully and with full consideration.

If you wish to cancel, please e-mail customer care team at Astrologermuthu6@gmail.com within 1 hour from making the payment. The timelines displayed on the site are an approximate. We try to adhere to them to a very large extent. However, as these reports are individual and manually generated by our astrologers, some delays are possible. We will try on a best case to deliver as soon as possible. Delays will not be considered as biases for refunds.

We do not consider refunds for in-correct data provided by the customer. We request you to please re-check all your data when entered. www.mastermuthu.com will not consider refund requests resulting from the incorrect data provided by you.

Any delay in the activation of subscription services will be dealt immediately and compensated on pro-rata biases. No refunds will be issued on the return of damaged products. By ordering products on www.mastermuthu.com, the customer takes full responsibility of any damage caused to the product, post its delivery. In case an order was made via ‘cash on delivery’ mode of payment, the customer will be charged the cost of the product, as displayed on www.mastermuthu.com and the shipping/ customs/ courier charges or all three as applicable, if the product is returned.